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The Support Service can offer the following services: |
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Assisting the service user in making benefit applications, appeals and attending reviews |
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Providing information and advice on local services and amenities available in the community |
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Making referrals to other more specialist support services if the service user needs them e.g. home- |
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care for older people etc |
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Offering practical assistance with furnishing the service user’s home by helping with applications for |
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financial help and referring them to community furniture projects |
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Advising on debt management, budgeting and rent payment |
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Getting services such as gas and electricity connected and accounts set-up |
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Offering emotional support or giving the service user the chance to talk to someone |
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Attending important appointments with the service user and, where appropriate, case conferences |
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with other service providers |
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Providing information on education and work opportunities |
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Advice/encouragement on personal care and maintaining a safe, clean home |
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Providing advice and assistance with personal safety both inside and outside the service user’s home |
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Providing advice and assistance on health matters |
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Advising the service user on keeping to the terms of their tenancy |
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Advising on re-housing options if the service user’s home is no longer suitable for them and practical |
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assistance to help them find alternative accommodation. |
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Providing specialist advice in respect of physical disability and services, equipment and facilities for |
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disabled people. |
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Providing the service user with support in an appropriate language where possible. |
