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MAINTENANCE SERVICES
» RSL & Tenants Responsibilities
» Reporting Repairs
» Emergency Repair No's
REPORTING REPAIRS
 
IMPORTANT NOTE:
PLEASE DO NOT use the below form to report an Emergency Repair.
 
*Your Name:
Your Address:
*Your Contact Number(s):
*Location/Room:
Full Details of Problem:
Please give as much detail as possible:
If this a new repair? Yes / No:
If No, please provide details of
when this was first reported?:
Have you reported this repair to the Emergency Repairs Number? Yes/No:
If Yes, please provide further details:
Do you have any specific access needs? Yes/No:
If Yes, please provide details of what your needs are.:
Date:
 
 
By Telephone (during working hours) – Always report a repair by telephone on 020 8795 5405 or 0800 169 5663, if it is an emergency

By Telephone (out of working hours) – If you have an emergency out of working hours you can call the appropriate RSL on their out of working hours number which is provided to you at the beginning of tenancy

for out of hour numbers
 
When reporting repairs……
Give your name, full address and telephone number
Tell us what is wrong (in as much detail as possible)
Tell us how and when it happened
The contractor will contact you directly to make an appointment.
 
IT IS VERY IMPORTANT THAT YOU CONTACT US WHEN THE WORKS HAVE BEEN COMPLETED
 
AGHA MISSION
 
  "Meeting the housing and support needs of people with disabbilities."
AGHA AIMS
 
» To assist disabled people in key Asian communities
» To promote the highest standards of service
» To promote equality and diversity
VISION
 
  “ Independent living for people with disabilities”
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